1. Pakikipagkapwa operates on a first-come, first-served basis. Once we receive your form, we will get back to you as soon as possible to confirm your Pakikipagkapwa via email that you provided.

2. Pakikipagkapwa runs Monday to Friday from 6:00 PM to 8:00 PM and may vary in length depending on the users' needs. Pakikipagkapwa sessions may be happening simultaneously to accommodate everyone, covering different or same topics if needed. If you require a more flexible, private, and focused session, click here.

3. In the confirmation email you receive from us, there will be a Google Meet link along with all the information you need to connect with your matched Kapwa.

4. Before Pakikipagkapwa begins, all users are required to read all the rules to ensure a safe and positive experience for everyone.

5. Once the Pakikipagkapwa session begins, you have the option to either turn on your camera or participate via voice only. Our trained Kapwa moderator will facilitate the call, providing guidance and encouragement to help users engage actively in the discussion.

6. During the Pakikipagkapwa session, you’ll be matched with 4-5 peers who share similar struggles. Everyone is encouraged to listen with empathy and to share whenever they feel ready.